Aged care feedback opportunities

Seniors with experience of aged care have been encouraged to have their voice heard at a national level. 

The new Inspector-General of Aged Care, Natalie Siegel-Brown, is seeking input on the effectiveness of the Federal Government’s response to the Royal Commission into Aged Care Quality and Safety. 

The Office of the Inspector-General (IGAC) is inviting feedback from anyone interested in the aged care system, especially those with lived experience in aged care or those trying to access it, as well as their loved ones. 

Those invited to make submissions, which close on 14 March 2025, include:  

• Care providers 

• Consumer groups 

• Peak bodies 

• Academics 

• Unions 

• Government agencies 

• Education providers. 

IGAC says it is particularly interested in insights from: 

• First Nations people 

• Individuals from culturally and linguistically diverse backgrounds 

• People with disabilities 

• LGBTQIA+ individuals 

• People with dementia 

• Those living in rural and remote areas 

• Others with diverse backgrounds. 

Submissions can be provided by email, by post, or by leaving a verbal submission on a dedicated phone line (Details are here).

“Your insights are critical in understanding how these reforms are progressing, and I encourage you to contribute,” said Ms Siegel-Brown, who took up the position in January. 

“We want to hear from everyone, but especially from those who face inequities or prejudice in accessing or receiving care, and underrepresented communities, to ensure a full and inclusive perspective.”  

She added, “While we will highlight positive progress, we will also address challenging questions, identify areas needing more attention, and examine where reforms may not be working as intended. 

“At its core, this work is about safeguarding the rights, dignity, and individuality of every older person who needs care.” 

More information is available on the Inspector-General’s website here.